Terms & Conditions

Welcome to the website of Citadel Group (www.citadelgroup.ae). By accessing or using this website, you agree to comply with and be bound by the following Terms of Use. If you do not agree to these Terms, please discontinue use of this website immediately.

1. Copyrights, Trademarks, and Other Intellectual Property

Copyright © Citadel Group (including its subsidiaries and affiliates). All rights reserved.
All trademarks, trade names, logos, and service marks (including “Citadel Group”) displayed on this website are the property of Citadel Group or their respective owners.
Unless otherwise stated, all content available on this website — including text, graphics, logos, images, and layout — is owned by Citadel Group. You are authorized to view, download, and print pages from this site for personal, non-commercial use only, subject to the following conditions:

• The materials may not be modified, altered, or adapted without prior written consent from Citadel Group.
• Any copies must include the original copyright and proprietary notices.
• Use of the materials must not misrepresent Citadel Group or its affiliates in any manner.
• No license or right is granted to use any trademark, logo, or content from this site without written permission from Citadel Group.

Please note that any product names, logos, or brands mentioned on this website that are not owned by Citadel Group are the property of their respective owners.


2. Legal Terms

From time to time, Citadel Group may supplement or amend these Terms of Use with Supplemental Legal Terms applicable to specific services or interactions, such as partner access portals, distributor tools, or region-specific pages. If such Supplemental Legal Terms apply, you will be notified and must accept them before continuing to access or use those sections. Continued access after notification constitutes acceptance of the new terms.


3. Disclaimer of Warranty and Limitation of Liability

The information and materials provided on this website are provided “as is,” “as available,” and without any warranties of any kind, express or implied, including but not limited to warranties of accuracy, merchantability, fitness for a particular purpose, title, or non-infringement.
While Citadel Group endeavors to ensure the accuracy and timeliness of the content, it makes no representation that the website or its materials will be uninterrupted, error-free, or current.
In no event shall Citadel Group, its affiliates, agents, partners, or suppliers be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or special damages, loss of profits, business interruption, or data loss, arising out of or in connection with the use or inability to use this website or its content.


4. Use of the Citadel Group Logo and Brand Assets

The Citadel Group name, logo, and related branding are the exclusive property of Citadel Group. Use of any Citadel Group logo, trade name, or brand element is restricted to authorized partners and agents with prior written consent. Unauthorized use, reproduction, alteration, or distribution of Citadel Group branding or intellectual property is strictly prohibited.


5. Permissible Use and Restrictions

Access to and use of the Citadel Group website is granted solely for lawful purposes, such as obtaining information about Citadel Group’s services, brands, and partnerships.
Users are prohibited from using this website to:

• Engage in any unlawful, fraudulent, or harmful activity.
• Defame, harass, threaten, or violate the rights of others.
• Upload or transmit viruses, malware, or harmful code.
• Post or share confidential or proprietary information without authorization.
• Misrepresent identity, affiliation, or authority.
• Attempt to gain unauthorized access to the website, its data, or its systems.
• Interfere with or disrupt the website’s functionality or servers.
• Promote or advertise goods or services without Citadel Group’s written consent.
• Copy, redistribute, or republish website content for commercial purposes without permission.

If you become aware of prohibited activity or misuse, please notify Citadel Group immediately through the Contact Us page with full details.
Citadel Group reserves the right to restrict or terminate access for violations of these Terms, and violators may be subject to legal action.


6. External Links

This website may contain links to third-party websites or resources. These are provided solely for your convenience. Citadel Group has no control over the content or availability of such external sites and assumes no responsibility for them or for any loss or damage that may result from their use.